Software that takes on repetitive tasks and lightens the load on your team

1. Replying to customer enquiries

On WhatsApp, Instagram and your website

• What it doesIt answers customer questions around the clock in Arabic and English, even when a customer mixes both languages in the same message. It collects the details of the enquiry and passes sensitive or unusual cases to your team. :
• Who it’s forBusinesses that receive more messages than their team can reply to, especially outside working hours. :
• The benefitCustomers get answers to the usual questions, and your team finds the enquiry details ready when it needs to follow up. :
• How we set it upWe add your business information, set the tone of the replies and which cases need your team, then connect the service to your own number and accounts. We test it on real messages before it starts dealing with customers. :

2. Bookings and reminders

• What it doesIt takes bookings and records them in your calendar or booking system, sends reminders before the appointment, and handles changes and cancellations. :
• Who it’s forRestaurants, clinics, salons, and any business that takes bookings or runs on appointments. :
• The benefitIt reduces chasing bookings by hand, and helps cut missed appointments by reminding customers in advance. :
• How we set it upWe connect the service to the calendar or booking tool you use, and set your services, your available times, and when reminders go out. :

3. Document processing and data entry

• What it doesIt reads invoices, receipts, forms and contracts, and pulls out the data you need to enter into your systems, with a person reviewing the results. :
• Who it’s forAccounting offices, clinics, real estate companies, logistics, and any business dealing with large volumes of documents. :
• The benefitLess time moving data by hand, with a person reviewing it before it is approved. :
• How we set it upWe define the document types and the data needed, connect the service to your system or the spreadsheet you use, and put in a clear step for review and approval. :

4. System integration

• What it doesIt connects the tools you already use, such as your calendar, inbox, CRM and point of sale, so information moves between them without being entered more than once. If your business needs something specific, we build it to suit the way you work. :
• Who it’s forBusinesses running several separate systems, or with a repetitive task worth automating to save time and effort. :
• The benefitLess manual copying between systems, and software that suits the way your team works. :
• How we set it upWe understand the steps of the work first, check what can actually be connected between your tools, then build the connection and mark the steps that need a person to review. :